Increased Latency in Top Hat

Incident Report for Top Hat

Resolved

The latency issues have been resolved. All Top Hat services are now fully operational. We sincerely apologize for the disruption and any inconvenience it may have caused.
Posted Feb 04, 2025 - 14:15 EST

Identified

Top Hat is currently experiencing increased latency due to internal errors. Our engineering team has identified the issue and is actively working on a resolution. We will provide a follow-up update once the deployment is complete. Thank you for your patience.
Posted Feb 04, 2025 - 12:01 EST
This incident affected: Top Hat (Top Hat API).