Top Hat Status

Top Hat

All Systems Operational

About This Site

Welcome to Top Hat’s status page. We update this page during business hours when an incident causes service degradation or disruption.

Past incident reports prior to November 1, 2024 are unavailable.

If you are experiencing an issue that is not reflected here, please contact Top Hat Support.

Aktiv Operational

Aktiv API Operational

Top Hat Operational

Top Hat API Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 5, 2026

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jul 5, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 03:00 EDT

Scheduled - We will be undergoing scheduled maintenance at this time. During this period, the platform may be temporarily unavailable.
Jul 3, 10:36 EDT

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

Scheduled Maintenance: Canadian Server Migration

Completed - The scheduled maintenance has been completed.
Jun 29, 11:46 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 10:00 EDT

Scheduled - We will be performing scheduled maintenance to migrate select international institutions to our dedicated Canadian infrastructure.

During this window, Top Hat services for affected users will be unavailable. Once the migration is complete, affected courses will transition to a new URL (app-ca.tophat.com) and receive new join codes. Your login credentials will remain exactly the same.

This migration enhances data privacy compliance and optimizes platform performance.
Jun 19, 09:22 EDT

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026

No incidents reported.

Jun 21, 2026

Scheduled Maintenance

Completed - The scheduled maintenance has been completed.
Jun 21, 08:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 03:00 EDT

Scheduled - We will be undergoing scheduled maintenance at this time. During this period, the platform may be temporarily unavailable.
Jun 17, 22:32 EDT