Top Hat

All Systems Operational

About This Site

Welcome to Top Hat’s status page. We update this page during business hours when an incident causes service degradation or disruption.

Past incident reports prior to November 1, 2024 are unavailable.

If you are experiencing an issue that is not reflected here, please contact Top Hat Support.

Aktiv Operational
Aktiv API Operational
Top Hat Operational
Top Hat API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Canadian Service Migration
Resolved - The scheduled maintenance has been successfully completed. All services for our users from Canadian schools are now fully operational. If you experience any issues, please clear your cache or contact our support team. Thank you for your patience!
Aug 27, 14:02 EDT
Monitoring - The scheduled maintenance for our Canadian school service migration has begun. Services for users at impacted Canadian schools are currently unavailable. Thank you for your understanding!
Aug 27, 10:07 EDT
Investigating - We will be performing scheduled maintenance to migrate users from Canadian schools to our dedicated Canadian infrastructure. During this time, services for affected users will be unavailable. We appreciate your patience as we work to improve our platform.
Aug 27, 09:00 EDT
Resolved – Temporary Performance Degradation
Resolved - Between 10:00–11:00 AM ET, the Top Hat experienced degraded performance. The immediate issue has been resolved, and the application is functioning normally.

Please note that grades may still appear out of date while we work through a backlog in that part of the system. All other functionality is fully available.
Aug 27, 10:00 EDT
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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