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All Systems Operational

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Welcome to Top Hat’s status page. We update this page during business hours when an incident causes service degradation or disruption.

Past incident reports prior to November 1, 2024 are unavailable.

If you are experiencing an issue that is not reflected here, please contact Top Hat Support.

Aktiv Operational
Aktiv API Operational
Top Hat Operational
Top Hat API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Temporary Access Issues with Course Pages
Resolved - At approximately 9:23 AM ET, some student users may have encountered an error when attempting to open Pages within their courses. The issue was caused by a recent platform update that led to crashes impacting access to course materials.

The update was rolled back, and by 10:23 AM ET, the issue was resolved. Access to Pages should now be functioning as expected.

We apologize for the inconvenience and appreciate your patience.
Apr 24, 09:30 EDT
Apr 23, 2025
Aktiv - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Apr 23, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 19:00 EDT
Scheduled - We will be performing maintenance today from 7:00 PM to 8:00 PM (ET). Aktiv users may experience intermittent access during the maintenance window. We apologize for any inconvenience this may cause and appreciate your understanding as we work to improve our services.

For any questions or concerns, please contact our support team at - https://aktiv.com/support/
Apr 23, 10:30 EDT
Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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